Refund & Cancellation Policy

At Sayam, we want you to be completely satisfied with our focus and productivity tools. We offer a transparent window for refund requests.

1. 3-Day Money-Back Guarantee

We provide a strict 3-day refund policy from the date of your initial transaction or subscription purchase. If you find that our Pro features do not meet your expectations, you are entitled to request a full refund within this 72-hour window.

2. How to Request a Refund

To initiate a refund request, you must reach out directly via email.

• There are no automated refund or cancellation buttons built directly inside the mobile application interface.
• Send an explicit refund request email to our official support address: rathorganesh35@gmail.com.
• Please include your account login email and the Razorpay transaction payment reference ID to expedite processing.

3. Processing and Timelines

Once your email request is received and verified to be within the 3-day eligible window:

• Your access to the Pro features will be deactivated.
• The refund will be initiated immediately on our dashboard.
• Per standard banking and payment aggregator timelines, the refunded amount will reflect back in your original payment source (Bank Account, UPI, or Card) within 5 to 7 working days.